Optical Call Centre Assistant

Please be aware that we can only move forward with applicants who have previous experience as an Optical Assistant

You’re scrolling through job listings and find an Optical Call Centre Assistant role in the East Sussex area that offers a fantastic way to use your optical knowledge in a fresh environment, great perks, and a highly supportive team.

Interested? Let’s get straight to the key info.

Here’s everything you need to know about this Optical Call Centre Assistant role in the Brighton area:

Between £26,500 and £28,000 annually, with your final package tailored to your direct optical experience and any relevant optical qualifications you hold

Put your valuable optical assistant background to excellent use, taking complete ownership of customer queries and resolving them confidently without needing to pass messages down to the shop floor.

Bring your clinical know-how to the phones by conducting smooth patient triages and handling pre-dispensing conversations with absolute ease.

Seamlessly manage patient bookings and efficiently process repeat prescriptions for contact lenses and other essential eye care products.

Enjoy a structured full-time schedule that includes one weekend day, though the team is happy to offer occasional weekend-off flexibility to help you maintain a great lifestyle balance.

Benefit from a range of additional company perks and a welcoming team culture that genuinely values your specialist industry expertise.

Your next step:

If the bullet points above tick your boxes, click apply, and we’ll get in touch to tell you more about the role.

Talk to us on 01872 309090