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frequently asked questions.
general
optical
audiology
hiring talent
No – it’s completely free for jobseekers.
We’re here to support you, whether that’s giving career advice, helping you find the right role, or guiding you through the whole application process. Employers cover our fees, so you can focus on finding your next opportunity without any worries.
We get to know you – your skills, experience, and exactly what you’re looking for in your next role. From there, we don’t just send you jobs; we speak directly with employers who we think would be a great fit for you.
We ask the questions you might not have time for, handle the legwork, and make sure your application lands in the right hands. We’ll support you every step of the way, giving advice, guidance, and a little encouragement too – all to help you make a career move that’s right for you.
Of course. We’re experts in this area and can advise on what salary you should realistically be aiming for based on your experience and the current market. We’ll have an open, honest chat about your current package and where you could be earning more.
Definitely. Lots of people like to keep an eye on what’s out there. You can register your details, share your CV, and we’ll keep an ear to the ground and let you know when something comes up that could be perfect.
It depends on the role and the employer. Some employers move fast; others take a little longer. Either way, we will keep you updated at every stage so you always know what’s happening.
Yes. You’ll have a dedicated partner who gets to know you and supports you through every step. And if they’re ever unavailable, there’s always someone able to help, already up to speed, so you can always see what’s happening with your search.
Absolutely. Whether it’s shaping up your CV or running through interview questions, we'll support you every step of the way.
With our industry expertise and connections, we know what works and will share that with you. We’ll give you honest feedback, practical tips, and real insight for what to expect and how to put your best foot forward – so you can walk into an interview feeling prepared and confident.
Always. Your privacy matters and looking for a new role is a big deal – we respect that. We’ll talk you through every opportunity and only share your CV once you’ve given the go-ahead.
Unlike some agencies, you’re always in control of where your details go.
Yes. We’ll always do our best to get feedback and share it with you. Being honest is part of who we are, and it’s a key part of the support we provide. Even if you don’t land the job, you’ll know what to work on for next time.
Interviews vary depending on the employer and role, but usually you’ll be asked about your experience, skills, and how you handle different situations on the job. Some roles might include a practical task or scenario-based questions. Don’t worry, we’ll give you a clear idea of what to expect before the interview.
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